An insightful fireside chat on becoming the “favourite client,” which is not always about being the biggest client. Gain valuable insights as we discuss common client mistakes and the qualities that make a great client.
Key Takeaways
- Listening to understand – Listening is a key part of communication
- “Slow is smooth and smooth is fast” – not rushing into doing the wrong things, strategic and intentional action
- Empathy – taking time to understand the challenges and processes from both sides of the relationship